Why are we asking you to update your contact information via our wizard tool?
We need your up-to-date contact details so that we can get in touch with you about your account in case of any problems. We also evaluate your account regularly so we can offer you recommendations on how to make your campaigns even more successful. We need to share our recommendations with the person in your business that looks after your sales and marketing. If that person isn’t you, you can use this tool to tell us who that person is.
It should take no longer than a couple of minutes. Our wizard tool walks you through the information you need to complete step by step.
Will Firepush slow down my website?
No. Firepush code loads asynchronously, which means it will never block or slow down other parts of your website. Web page analysis tools might show you that Firepush loads after other apps, but that is how we intentionally designed it.
Your page load speed will not be impacted by Firepush, because Firepush assets are not on your site’s critical render path. What’s more, images and stylesheets are delivered by a global CDN to keep load time to a minimum.
What are your support times?
Support is available daily from 9 - 5pm GMT. if you have an urgent problem outside these times we will try to get back to you as soon as we can.
Meanwhile you can always check FAQs for an answer.
What happens if i uninstall Firepush app? Will all my data disappear?
Firepush will delete all data immediatly.
Can I have more than one website under one account?
This is not possible. Firepush functionality requires that you have one account for each individual website.
Can I add team members?
This is not possible for the time being.
How to remove service worker from your browser?
We prepared a script for you which should kill service worker.
Add that script and load your website.
We suggest to leave it for a while so other users who subscribed will be able to kill service worker as well.
Please note that every web push service provider has to create that service worker.
Even Shopify does when merchant activates admin push.. so... it's not something we can avoid.