Troubleshooting
Common issues and how to resolve them
7 articles
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Why are my push notification changes not appearing?
Troubleshooting when your push notification changes are not visible
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Why do my auto-prompt messages not work?
Fixing issues with auto-prompt subscription messages
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Why can't I see my sign-up boxes?
Common reasons sign-up boxes may not be showing and how to fix them
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Sign-up box still visible after turning off
Fix sign-up boxes that still appear after being disabled
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Troubleshooting SMS delivery issues
Common reasons for SMS delivery issues and how to resolve them
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How to remove service worker from your browser
Steps to remove the Firepush service worker from your browser
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What happens when you change your Shopify theme