Estimate Future Costs
Adjust the number below to see it will affect your monthly plan
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BASIC
Add email and SMS to the mix and launch promotional campaigns
FREEup to 250 contacts- 15000 emails / mo
- 20000 web push / mo
- Up to SMS ($ credits)
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BEST VALUE
PRO
Get the full omnichannel package with all our automations
FREEup to 250 contacts- 15000 emails / mo
- 20000 web push / mo
- Up to SMS ($ credits)
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ENTERPRISE
Benefit from enterprise-grade customization
Custom pricing- Unlimited emails / mo
- Unlimited web push / mo
- Better SMS pricing
Compare plans and features
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BASIC
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PRO
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ENTERPRISE
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| Push | SMS | ||||||
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| Basic promotional campaigns | |||||||
| Advanced promo campaigns: | |||||||
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Promote your flash sale and set an expiry time for your campaign.
Flash sale
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Schedule campaigns to be delivered according to specific dates and times.
Campaigns scheduling
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Personalize a short URL with your store name.
Branded short URL
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Reward new push notification subscribers with a special time-limited discount code.
Countdown + discount code
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Send personalized and targeted campaigns based on subscriber criteria and behavior.
Segmentation
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Send the same campaign again and again, for example, daily, weekly, or monthly.
Campaign boost
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Set up your sender ID to reflect your brand name or a dedicated phone number. (Not available for every country.)
SMS Sender ID
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Add a hero image to a web push notification to grab attention.
Hero image
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Improve sales via abandoned cart campaigns and encourage would-be buyers to finish their purchase.
Abandoned cart campaigns
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Give your customers the chance to be the first in the queue for every discount.
Price Drop
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Let your customer know when the item they are after comes back in stock.
Back-in-stock
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Deliver better service by sending an automated receipt of a customer’s order post-purchase.
Order notification
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Update your customer every step of the way on every delivery.
Order dispatched
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Send confirmation messages once the refund is issued.
Payment refund
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Tracking number assigned: Send tracking numbers to customers as part of your delivery update messages.
Tracking number assigned
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Ask your customers for a product review a few weeks after the order was fulfilled.
Ask for review campaigns
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Welcome new subscribers, to keep your store on their radar and increase the chances of early sales.
Welcome campaigns
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Win back customers who haven't bought anything in the past few months with automatic messages.
Win back customers
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| Push | SMS | ||||||
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Capture subscribers with an eye-catching popup signup form.
Subscription pop-up
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Provide a discreet, non-intrusive signup option to capture subscribers.
Flyout widget
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Obtain marketing consent during checkout to comply with data protection legislation.
Checkout page
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Add a signup box to your webpages to encourage subscriber growth.
Sign-up boxes
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Embed a subscriber signup button into your website.
Embed button
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Choose to replace Firepush branding on signup forms with your store’s branding.
Custom branding
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Analyze campaign performance with basic stats, including impressions, clicks and total revenue.
Basic reports
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Analyze campaign performance in detail with stats on CTR, ROI, conversions, orders and revenue generated by channel.
Advanced reports
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Get speedy responses to your questions with round-the-clock customer support.
24/5 Email and Chat Support
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Shopify Plus clients benefit from priority support through the Firepush Customer Success Team.
Priority support
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Shopify Plus clients benefit from a dedicated Customer Success Manager to help you make the most of Firepush.
Dedicated Strategy Manager
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Get fast help with app integrations by using our expert Integration Engineer.
Integration Engineer
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Custom Firepush plans are available if your store needs a bespoke marketing and communications strategy.
Custom solutions
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New customers will automatically be added as new subscribers in Firepush.
Automatic sync with Shopify
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Easily import existing subscribers from other platforms and export them whenever you need to.
Subscriber migration
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| Push | SMS | ||||||
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Firepush integrates with Loox Photo Reviews to help clients build better social proof.
Loox
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Firepush integrates with Growave, a loyalty and rewards app, to help clients with customer retention.
Growave
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Verify new subscriber email addresses with Firepush’s built-in email validation tool.
Email validation
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Import existing customers into Firepush directly from Shopify.
Customer import from Shopify
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Import customers from other marketing apps such as Omnisend, PushOwl or other.
Customer import from 3rd party apps
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Frequently Asked Questions
Both our Basic and Pro plans have a ‘kickstart’ offering where you can send up to 500 messages to 250 contacts for free. If you upload more than 250 contacts, the Firepush system will automatically upgrade you to a higher tier or paid plan.
We only count your subscribers once and don't charge you for duplicate contacts, no matter how many segments they’re added to.
No. If you have one contact and that person has subscribed to receive both emails and texts, our system counts this as one active subscriber. It doesn’t matter what channel they subscribe to. So in this example, you would only be billed for 1,000 subscribers.
Firepush will detect if you import more contacts and will automatically upgrade your pricing plan to the next billing tier.
If you’re planning to use SMS more heavily, or need dedicated support, the Pro plan is probably best for you. The top reasons why customers choose the Pro plan over the Basic plan include:
- Being able to send unlimited emails and web pushes each month.
- Getting free SMS credits, which equates to extra value.
- Adding push notifications to their channel mix.
- Getting priority support from a dedicated Customer Success Manager (for all Pro plan users with plans costing in excess of $400 per month).
If you run out of email credits before the end of your billing period, you can refill your limits.
The price for limit refill is calculated as follows:Monthly price / the number of the current billing cycle week = refill price.
We hope you’ll love using Firepush, but yes, if you change your mind, we can issue a refund for any funds left in your account balance.
However, if you actively use Firepush to send messages and have subscribed to a plan, we’re unable to refund the monthly fees paid for app usage.
We don't have a free trial anymore. Firepush has two plans, Basic and Pro, that each have a ‘kickstart’ offering where you can send up to 500 messages to 250 contacts. If you send more messages to additional contacts, we automatically upgrade your billing tier.
To send SMS messages you’ll need to buy ‘credits’. The way it works is similar to a prepaid account that you can top up or auto-refill if you run out of credits.Simply choose any plan and Firepush will automatically charge your account based on your usage.
Please note: any bonus credits you have left over from your plan every month won't roll over to the next month. Your credit balance will be reset, so it makes sense to use all your bonus credits in any given month.
